Dear Valued Customers,
We would like to inform you that our network has now been fully restored. Over the past two days, we faced a significant number of DDoS attacks, which caused disruptions to our bandwidth and affected some of our services.
We are pleased to report that these issues have been resolved. In response to these events, we have coordinated with our upstream data centers to implement enhanced DDoS protection strategies.
Key Changes to DDoS Protection:
- Automatic Blocking Duration Extended:
Any IP address targeted by a DDoS attack will now be automatically blocked for 24 hours, an increase from the previous 2 hours, to ensure greater network stability.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience as we worked to resolve the situation.
If you have any further questions or concerns, please do not hesitate to reach out to our support team.
Thank you for your continued trust and support!
Sincerely,
Wednesday, June 15, 2022
